ABOUT ARSTELLA JOY SILVA
Arstella Joy is a highly skilled Marketing and Office Administrator with over 15 years of experience in Administration, Finance, and Marketing. Arstella has a proven track record of ensuring Vortex's ISO 9001 certification and ISO 17020 accreditation are maintained. Additionally, she is a qualified auditor overseeing the implementation of Vortex's Integrated Management Systems.
She excels in building client and vendor databases, managing billing and finance processes, generating reports, handling HR responsibilities, creating standard documentation, overseeing front desk operations, and leading marketing activities including website management and social media coordination. Arstella is renowned for her resourcefulness and dedication as a team player, always willing to go the extra mile.
QUALIFICATIONS
- Bachelor of Science in Business Administration Major in Marketing Management, Lyceum of the Philippines University, Batangas, Philippines
- Certified Office Administrator, American Certification Institute
- ISO QMS 9001:2015 Internal Auditor Training (Bureau Veritas, Dubai)
- ISO QMS 9001:2015 Foundation Training (Bureau Veritas, Dubai)
- ISO/IEC 17020:2012 Requirements for Inspection Bodies (IAS, Dubai)
- Six Sigma Yellow Belt (Blue Ocean Academy, Dubai)
- Fire Warden Training (ECDA, Dubai)
- QuickBooks Certification – Accounting software (Webinar, Dubai)
- Apprenticeship – Management Skills training (Paragon Int’l, Philippines)
- English as a Second Language (Paragon Int’l, Philippines)
- Train the trainers – T3 (Philippines)
- Computer System Technology (Japan School of Advance Technology, Philippines)